Privacy Policy

At Atelier Feel Good, the protection of your personal data is a priority.
This policy describes what information is collected, how it is used and your rights.

Data collected

Via the contact form: name, first name, email address, message.
Via redirection to Perfactive: your contact details required to make an appointment (this data is then processed directly by Perfactive, in accordance with their own privacy policy).
Browsing data: technical cookies and anonymous statistics.

Purposes of processing

Respond to your requests sent via the contact form.
Manage appointment booking (via Perfactive).
Improve the operation and performance of the site.

Data retention

Messages sent via the contact form are kept for up to 3 years after the last exchange.
Appointment data is managed and stored by Perfactive, according to their own policy.

Data sharing

Your data is never sold or transferred to third parties.
They may be accessible to our technical service providers (site host).
Reservation data is managed directly by Perfactive.

Your rights

In accordance with the GDPR (EU) and the nLPD (new Swiss Federal Law on Data Protection), you have the following rights:

Right of access to your data,
Right of rectification,
Right to deletion,
Right to object to processing.

To exercise your rights, you can contact Atelier Feel Good.

Security

All technical and organizational precautions are taken to protect your data against unauthorized access.